Out of hours
If you have an urgent medical problem, the surgery answer phone will give you a message with the telephone number of the National Out of Hours Service which is 111.
They are open Monday to Friday 6.30pm – 8am and weekends 8am on Saturday – 8am Monday plus Bank holidays 8am – 8am the next day.
Your call will be logged by the telephonist and you will then speak to a nurse who will give you medical advice, or if necessary arrange for you to see a doctor.
You will be seen in one of our local centres in your area or in certain circumstances the doctor may visit you.
They can also simply provide you with advice on all medical matters including dentists and pharmacies.
We close on 8 or 9 afternoons during the year for staff training. This enables the doctors, nurses, dispensary and admin staff to get protected time to go off to clinical updates or to complete study to keep their skills up to date. We cover a varity of topics in any 12 month period from Life Support and Resusitation, Child Protection, Confidentiality and Data Protection and Risk Managment to name a few. The dates we are closed are listed below; the surgery closes at 1pm and does not re-open until the following morning. We always put posters up to advise patients of our training afternoons and details are also given on our answerphone message. If emergency cover is required whilst we are closed, please ring 111.
Wednesday 12th July
Wednesday 20th September
Wednesday 11th October
Thursday 16th November
Thursday 8th February
Wednesday 14th March