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We will no longer be offering ear irrigation, commonly referred to as "syringing", for the management of impacted ear wax as of 31st January 2019. The decision was reached on the grounds of patient safety. National guidance now reflects the risk of significant infection associated with ear irrigation, particularly in older people and diabetics. It is recommended that micro-suction should now be considered in these patients for managing impacted wax if self-care methods have failed.

We will continue to offer assessment regarding ear symptoms and to check for the presence of impacted wax. For the majority of cases we would encourage the ear care as outlined in the practice leaflet.

If it is felt mechanical methods for wax removal are required we can refer you on the NHS to the ear, nose and throat (ENT) service in Kendal, or the micro-suction service offered across Morecambe Bay Hospitals.

Should you wish to seek private micro-suction we are aware of the following services in the local area:

The Hearing Centre, Salt Pie Lane, Kirkby Lonsdale LA6 2BH - Appointments Thursday’s and some availabilities Tuesday’s and Friday’s - £40 for one ear, £60 for 2 ears.

Specsavers Lancaster - £35 per ear. - Offer Micro-suction in Carnforth, Kendal, BMI Lancaster and also website mentions possibility of home visits

Check out our Ear Care Leaflet ... Ear Care Leaflet        

As a rural practice we can dispense to any patient who lives more than a mile from the local pharmacy. Current legislation means we are not allowed to dispense to those within the mile surrounding the pharmacy. If this affects you; we can arrange for your prescription to be automatically sent to the local pharmacy when ordered or it can be left on the 'CLIP' in dispensary for you to collect and take to a pharmacy of your choice.

We have a practice policy of a 28 day supply of repeat items (3 months for HRT and contraception). If more is needed due to holiday, please mention when ordering. 

Please allow 2 working days (excluding weekends and bank holidays) for your prescription to be processed. We cannot guarantee your prescription will be ready before 2 working days.

OrderReady To Collect
Monday before 12:00pmWednesday after 2:00pm
Tuesday before 12:00pmThursday after 2:00pm
Wednesday before 12:00pmFriday after 2:00pm
Thursday before 12:00pmMonday after 2:00pm
Friday before 12:00pmTuesday after 2:00pm

If the items you are requesting are not on your repeat prescription list, processing may take longer than 2 working days. 

Ways to order your prescription:

  • Repeat Prescription List - put in the postbox at Kirkby Lonsdale or hand in at Hornby Surgery
  • Prescription Ordering Line - 015242 72510
  • Patient Emis Access - click the link below to register

Patient Emis Access

Dispensary leaflet

Finding it difficult to collect your repeat prescriptions from the surgery? 

We are trialling a new prescription delivery service run by volunteers from the local community. This new service will be running on a Wednesday morning from mid-March. To be eligible for deliveries, we ask that you are:

  • Over 60 and
  • House-bound (but can get to the door - our volunteers cannot come into your house and prescriptions cannot be left without a signature) OR struggling to get into the surgery due to transport difficulties

To request deliveries, please fill in a consent form below and return it to the dispensary. Please be aware that if you do not fit the criteria above, we cannot offer this service to you at the present time. 

Patient Consent Form for Deliveries

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