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Noticeboard

We will no longer be offering ear irrigation, commonly referred to as "syringing", for the management of impacted ear wax as of 31st January 2019. The decision was reached on the grounds of patient safety. National guidance now reflects the risk of significant infection associated with ear irrigation, particularly in older people and diabetics. It is recommended that micro-suction should now be considered in these patients for managing impacted wax if self-care methods have failed.

We will continue to offer assessment regarding ear symptoms and to check for the presence of impacted wax. For the majority of cases we would encourage the ear care as outlined in the practice leaflet.

If it is felt mechanical methods for wax removal are required we can refer you on the NHS to the ear, nose and throat (ENT) service in Kendal, or the micro-suction service offered across Morecambe Bay Hospitals.

Should you wish to seek private micro-suction we are aware of the following services in the local area:

The Hearing Centre, Salt Pie Lane, Kirkby Lonsdale LA6 2BH - Appointments Thursday’s and some availabilities Tuesday’s and Friday’s - £40 for one ear, £60 for 2 ears.

Specsavers Lancaster - £35 per ear.

Lakelandhearing.co.uk - Offer Micro-suction in Carnforth, Kendal, BMI Lancaster and also website mentions possibility of home visits

Check out our Ear Care Leaflet ... Ear Care Leaflet        

Ordering Prescriptions Online

You can order your prescriptions online. If you are not already signed up for online access, please bring photo ID and see a receptionist who can sign you up. 

Restriction of Gluten Free Prescription

Following the consultation held by Morecambe Bay CCG regarding Gluten Free products on prescription; a decision has been made to cease the prescribing of such products as of 1st May 2018. The link below is to the official statement from the CCG regarding this:

CCG statement regarding gluten free products

 If you remain unhappy with the Morecambe Bay CCG gluten free food policy you should contact Morecambe Bay CCG directly:

 

Customer Care Team
NHS Staffordshire and Lancashire Commissioning Support Unit
Jubilee House
Lancashire Business Park
Leyland
PR26 6TR
Tel: 0800 032 24 24
e-mail: MLCSU.customercarelancashire@nhs.net

Prescription Charges

Prescriptions are £9.00 per item as of 1st April 2019. If you get one item on prescription every month, it is now cheaper to get a prepayment certificate (PPC). A 12 month certificate is £104 (which works out at £8.66 per month, however, it is usually collected by direct debit over 10 months at £10.40). If you buy a PPC, it can take up to 2 weeks to arrive, when it does arrive, please show it to the dispensary when collecting your prescription. Please see the link below for more details:

https://apps.nhsbsa.nhs.uk/ppcwebsales/patient.do

Dispensary Survey

Over the last couple of months, there has been a dispensary survey in the waiting room of Kirkby Lonsdale for patients to fill in regarding the service provided. The response has been extremely positive with 'excellent' being circled for all questions in 85% of returned surveys.

Some of the comments and suggestions are listed below:

'Just keep it as it is, but review every 6 months'
'Pretty impressive with occasional glitches'
'Works well and staff always helpful'
'A vast improvement in my experience in another part of the country'
'Saturday morning for collection only would be useful'

We will discuss all comments and suggestions with the view of improving the service provided by the dispensary.

Paracetamol Campaign

Paracetamol is a common pain killer that can be bought over the counter. A box of paracetamol on prescription costs the NHS approximately four times as much as it does to buy over the counter at a pharmacy or supermarket.  Due to the large number of people requesting paracetamol for OCCASIONAL use, we encourage patients to purchase supplies from a pharmacy or supermarket. Patients who are prescribed paracetamol and take on a REGULAR basis are not expected to purchase over the counter. 

If you do NOT normally pay a prescription charge, pharmacists (within South Lakes) are able to provide you with advice and/or medications for minor conditions FREE of charge. 

Below is a link the poster we are using for our campaign within the surgery:

Paracetamol Information Poster

 
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