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Noticeboard

Appointments Not Attended

In the 5 weeks between 15th March and 19th April patients failed to attend 38 GP appointments, 15 Nurse Practitioner appointments and 22 Nurse and Healthcare Worker appointments. If you are unable to attend an appointment please let us know as soon as possible so that we can offer it to another patient. 

CQC Report

The Care Quality Commission has rated the practice as "Good", see latest news for more details

Dispensary Survey

Over the last couple of months, there has been a dispensary survey in the waiting room of Kirkby Lonsdale for patients to fill in regarding the service provided. The response has been extremely positive with 'excellent' being circled for all questions in 85% of returned surveys.

Some of the comments and suggestions are listed below:

'Just keep it as it is, but review every 6 months'
'Pretty impressive with occasional glitches'
'Works well and staff always helpful'
'A vast improvement in my experience in another part of the country'
'Saturday morning for collection only would be useful'

We will discuss all comments and suggestions with the view of improving the service provided by the dispensary.

Paracetamol Campaign

Paracetamol is a common pain killer that can be bought over the counter. A box of paracetamol on prescription costs the NHS approximately four times as much as it does to buy over the counter at a pharmacy or supermarket.  Due to the large number of people requesting paracetamol for OCCASIONAL use, we encourage patients to purchase supplies from a pharmacy or supermarket. Patients who are prescribed paracetamol and take on a REGULAR basis are not expected to purchase over the counter. 

If you do NOT normally pay a prescription charge, pharmacists (within South Lakes) are able to provide you with advice and/or medications for minor conditions FREE of charge. 

Below is a link the poster we are using for our campaign within the surgery:

Paracetamol Information Poster

 
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