The Lunesdale SurgeryTel: (015242) 71210
Lunesdale Branch SurgeryTel: (015242) 21216
We will no longer be offering ear irrigation, commonly referred to as "syringing", for the management of impacted ear wax as of 31st January 2019. The decision was reached on the grounds of patient safety. National guidance now reflects the risk of significant infection associated with ear irrigation, particularly in older people and diabetics. It is recommended that micro-suction should now be considered in these patients for managing impacted wax if self-care methods have failed.
We will continue to offer assessment regarding ear symptoms and to check for the presence of impacted wax. For the majority of cases we would encourage the ear care as outlined in the practice leaflet.
If it is felt mechanical methods for wax removal are required we can refer you on the NHS to the ear, nose and throat (ENT) service in Kendal, or the micro-suction service offered across Morecambe Bay Hospitals.
The Hearing Centre, Salt Pie Lane, Kirkby Lonsdale LA6 2BH - Appointments Thursday’s and some availabilities Tuesday’s and Friday’s - £40 for one ear, £60 for 2 ears.
Lakelandhearing.co.uk - Offer Micro-suction in Carnforth, Kendal, BMI Lancaster and also website mentions possibility of home visits
As a rural practice we can dispense to any patient who lives more than a mile from the local pharmacy. Current legislation means we are not allowed to dispense to those within the mile surrounding the pharmacy. If this affects you; we can arrange for your prescription to be automatically sent to the local pharmacy when ordered or it can be left on the 'CLIP' in dispensary for you to collect and take to a pharmacy of your choice.
We have a practice policy of a 28 day supply of repeat items (3 months for HRT and contraception). If more is needed due to holiday, please mention when ordering.
Please allow 2 working days (excluding weekends and bank holidays) for your prescription to be processed. We cannot guarantee your prescription will be ready before 2 working days.
If the items you are requesting are not on your repeat prescription list, processing may take longer than 2 working days.
Ways to order your prescription:
Patient Emis Access
Finding it difficult to collect your repeat prescriptions from the surgery?
We are trialling a new prescription delivery service run by volunteers from the local community. This new service will be running on a Wednesday morning from mid-March. To be eligible for deliveries, we ask that you are:
To request deliveries, please fill in a consent form below and return it to the dispensary. Please be aware that if you do not fit the criteria above, we cannot offer this service to you at the present time.
Patient Consent Form for Deliveries
Some medications are not available on an NHS prescription but may be obtained on a private prescription; a typical example is anti-malarial medication for people travelling abroad. There will be a standard charge of £10 for issuing the private prescription which will be included in the final charge of the item is dispensed by the practice.
The doctor or nurse practitioner will normally undertake a review of long-term medication requirements at least once a year. Surgery staff are unable to issue medication which has not been authorised by a doctor.
Even those who are under the care of a consultant/specialist are required to have a medication review if the medication is being prescribed by our doctors.
The date of when your medication review is due is on the bottom of your repeat prescription list. Please take note when ordering medication if this is overdue as medication may be reduced to a 2 week supply if no appointment is made.
Ordering Prescriptions Online
You can order your prescriptions online. If you are not already signed up for online access, please bring photo ID and see a receptionist who can sign you up.
Restriction of Gluten Free Prescription
Following the consultation held by Morecambe Bay CCG regarding Gluten Free products on prescription; a decision has been made to cease the prescribing of such products as of 1st May 2018. The link below is to the official statement from the CCG regarding this:
CCG statement regarding gluten free products
If you remain unhappy with the Morecambe Bay CCG gluten free food policy you should contact Morecambe Bay CCG directly:
Customer Care TeamNHS Staffordshire and Lancashire Commissioning Support UnitJubilee HouseLancashire Business ParkLeylandPR26 6TRTel: 0800 032 24 24e-mail: MLCSU.email@example.com
Prescriptions are £9.00 per item as of 1st April 2019. If you get one item on prescription every month, it is now cheaper to get a prepayment certificate (PPC). A 12 month certificate is £104 (which works out at £8.66 per month, however, it is usually collected by direct debit over 10 months at £10.40). If you buy a PPC, it can take up to 2 weeks to arrive, when it does arrive, please show it to the dispensary when collecting your prescription. Please see the link below for more details:
Over the last couple of months, there has been a dispensary survey in the waiting room of Kirkby Lonsdale for patients to fill in regarding the service provided. The response has been extremely positive with 'excellent' being circled for all questions in 85% of returned surveys.
Some of the comments and suggestions are listed below:
'Just keep it as it is, but review every 6 months''Pretty impressive with occasional glitches''Works well and staff always helpful''A vast improvement in my experience in another part of the country''Saturday morning for collection only would be useful'
We will discuss all comments and suggestions with the view of improving the service provided by the dispensary.
Paracetamol is a common pain killer that can be bought over the counter. A box of paracetamol on prescription costs the NHS approximately four times as much as it does to buy over the counter at a pharmacy or supermarket. Due to the large number of people requesting paracetamol for OCCASIONAL use, we encourage patients to purchase supplies from a pharmacy or supermarket. Patients who are prescribed paracetamol and take on a REGULAR basis are not expected to purchase over the counter.
If you do NOT normally pay a prescription charge, pharmacists (within South Lakes) are able to provide you with advice and/or medications for minor conditions FREE of charge. Below is a link the poster we are using for our campaign within the surgery:
Paracetamol Information Poster
Kirkby Lonsdale Dispensary
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