The Lunesdale SurgeryTel: (015242) 71210
Lunesdale Branch SurgeryTel: (015242) 21216
In the 5 weeks between 15th March and 19th April patients failed to attend 38 GP appointments, 15 Nurse Practitioner appointments and 22 Nurse and Healthcare Worker appointments. If you are unable to attend an appointment please let us know as soon as possible so that we can offer it to another patient.
The Care Quality Commission has rated the practice as "Good", see latest news for more details
As a rural practice we can dispense to any patient who lives more than a mile from the local pharmacy. Current legislation means we are not allowed to dispense to those within the mile surrounding the pharmacy. If this affects you; we can arrange for your prescription to be automatically sent to the local pharmacy when ordered or it can be left on the 'CLIP' in dispensary for you to collect and take to a pharmacy of your choice.
We have a practice policy of a 28 day supply of repeat items (3 months for HRT and contraception). If more is needed due to holiday, please mention when ordering.
Please allow 2 working days (excluding weekends and bank holidays) for your prescription to be processed. We cannot guarantee your prescription will be ready before 2 working days.
If the items you are requesting are not on your repeat prescription list, processing may take longer than 2 working days.
Ways to order your prescription:
Patient Emis Access
Some medications are not available on an NHS prescription but may be obtained on a private prescription; a typical example is anti-malarial medication for people travelling abroad. There will be a standard charge of £10 for issuing the private prescription which will be included in the final charge of the item is dispensed by the practice.
The doctor or nurse practitioner will normally undertake a review of long-term medication requirements at least once a year. Surgery staff are unable to issue medication which has not been authorised by a doctor.
Even those who are under the care of a consultant/specialist are required to have a medication review if the medication is being prescribed by our doctors.
The date of when your medication review is due is on the bottom of your repeat prescription list. Please take note when ordering medication if this is overdue as medication may be reduced to a 2 week supply if no appointment is made.
Over the last couple of months, there has been a dispensary survey in the waiting room of Kirkby Lonsdale for patients to fill in regarding the service provided. The response has been extremely positive with 'excellent' being circled for all questions in 85% of returned surveys.
Some of the comments and suggestions are listed below:
'Just keep it as it is, but review every 6 months''Pretty impressive with occasional glitches''Works well and staff always helpful''A vast improvement in my experience in another part of the country''Saturday morning for collection only would be useful'
We will discuss all comments and suggestions with the view of improving the service provided by the dispensary.
Paracetamol is a common pain killer that can be bought over the counter. A box of paracetamol on prescription costs the NHS approximately four times as much as it does to buy over the counter at a pharmacy or supermarket. Due to the large number of people requesting paracetamol for OCCASIONAL use, we encourage patients to purchase supplies from a pharmacy or supermarket. Patients who are prescribed paracetamol and take on a REGULAR basis are not expected to purchase over the counter.
If you do NOT normally pay a prescription charge, pharmacists (within South Lakes) are able to provide you with advice and/or medications for minor conditions FREE of charge. Below is a link the poster we are using for our campaign within the surgery:
Paracetamol Information Poster
Kirkby Lonsdale Dispensary
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