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You can now see a musculoskeletal physiotherapist practitioner for joint, muscle or soft tissue pain as the first point of contact instead of the GP. This gives you faster access to expert diagnosis, advice and exercises you need to start tackling the problem. The physiotherapist can also refer you on to hospital services and arrange tests where necessary. Please ask reception for more information or for booking an appointment. 




Dispensary News

Finding it difficult to collect your repeat prescriptions from the surgery? 

We are trialling a new prescription delivery service run by volunteers from the local community. This new service will be running on a Wednesday morning from mid-March.

Please see the repeat prescriptions page for more details. 

Restriction of Gluten Free Prescription

Following the consultation held by Morecambe Bay CCG regarding Gluten Free products on prescription; a decision has been made to cease the prescribing of such products as of 1st May 2018. The link below is to the official statement from the CCG regarding this:

CCG statement regarding gluten free products

 If you remain unhappy with the Morecambe Bay CCG gluten free food policy you should contact Morecambe Bay CCG directly:


Customer Care Team
NHS Staffordshire and Lancashire Commissioning Support Unit
Jubilee House
Lancashire Business Park
PR26 6TR
Tel: 0800 032 24 24

Prescription Charges:

As of 1st April the price of a prescription has risen to £8.80 per item. Please see the prescriptions page for more information. 

Morecambe Bay CCG are currently holding consultation on their proposal to stop prescribing Gluten Free Products and Over The Counter Medications. The CCG welcome your views. Click the link below to find out more. 

Proposals for the prescribing of Gluten Free and OTC Medications

We would like to remind patients that requests for medication can be left on our answerphone line (015242 72510) and these are picked up several times a day. Alternatively, prescriptions can be ordered online (see the repeat prescriptions page) or the repeat slip being put in the box in the reception at Kirkby Lonsdale.

We ask for 2 working days to process your request. Please refer to the prescription waiting times on the repeat prescription page for more information. These are also displayed in the waiting room at Kirkby Lonsdale and Hornby

If we can reduce the number of telephone interruptions it will enable us to have all prescriptions ready within 2 working days and will also help us to maintain concentration which is important when we are dispensing drugs. It will also reduce the number of phone calls coming into reception so you should be able to get through to the surgery more easily when you need to speak to us.

Paracetamol Campaign

Paracetamol is a common pain killer that can be bought over the counter. A box of paracetamol on prescription costs the NHS approximately four times as much as it does to buy over the counter at a pharmacy or supermarket.  Due to the large number of people requesting paracetamol for OCCASIONAL use, we encourage patients to purchase supplies from a pharmacy or supermarket. Patients who are prescribed paracetamol and take on a REGULAR basis are not expected to purchase over the counter. 

If you do NOT normally pay a prescription charge, pharmacists (within South Lakes) are able to provide you with advice and/or medications for minor conditions FREE of charge. 

Below is a link the poster we are using for our campaign within the surgery:

Paracetamol Information Poster

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